Holiday Bazaar Ltd

At Holiday Bazaar, we provide a comprehensive suite of travel services to cater to your every need. · Booking flights, both local and international. · Reserving accommodations, from cozy local stays to luxurious international hotels. · Organizing cruise travel bookings for a unique travel experience. · Crafting personalized travel packages tailored to your preferences. · Offering itinerary planning to ensure a seamless travel experience. · Providing travel advice to help you make informed decisions for your journey. Our commitment is to make your travel experience as smooth and enjoyable as possible.

By sending us an email, calling the office line, at +254722354333, or visiting our two office branches.

Cancellation policies depend on the destination and the hotel. All hotels have different cancellation policies. Below is a basic guideline of the policy, please clarify with your travel designer for cancellation of your booking. 30 - 21 days before travel: 50% of the total stay 20 - 08 days before travel: 75% of the total stay Less than 07 days before travel: 100% of the total stay

We accept: · Cash in Kenya shillings and USD · Mpesa via Paybill · RTGS (wire transfer) · Credit / Debit card (3.5% charged and we accept only Visa and Mastercard)

If you lose your passport while travelling, you should report the loss immediately to the local police and contact your country's nearest embassy or consulate.

Our dedicated team of experienced travel designers is committed to providing personalised service that sets us apart. We understand our client’s needs and preferences, and we go the extra mile to ensure an unforgettable travel experience. With competitive pricing and a wide range of travel options to suit every budget and preference, Holiday Bazaar is your ideal travel partner.

Yes. Please let us know about any special requirements or requests when you book your trip.

To book a trip through Holiday Bazaar, you can start by browsing our website for travel ideas, or you can contact us directly to discuss your travel needs. Once we understand your preferences, we can provide a custom travel quote. After you've reviewed and approved the quote, we will book the travel arrangements for you.

Travel insurance is highly recommended. It provides coverage for unforeseen circumstances such as trip cancellation, medical emergencies, and lost luggage.

Please contact us directly to cancel your trip. Note that cancellation policies vary depending on the service provider and the timing of the cancellation.

Absolutely! We strive to provide travel options that cater to a wide range of budgets. Let us know your budget and we will do our best to provide options that suit your needs.

Once your trip is booked, we will provide you with a detailed itinerary.

Yes, we provide ongoing support to our clients throughout their trips.

Before you travel, make sure your passport is valid, apply for any necessary visas, and purchase travel insurance for your destination.

The packing list can vary depending on the destination and the type of trip. However, some general items to consider include · Clothing suitable for the weather · Toiletries · Medications · Travel documents · Other personal items you may need

It's generally a good idea to start planning your trip several months in advance, especially if you're travelling during peak season, it is recommended to book in advance as much as possible.

Changes to your itinerary after booking can usually be accommodated, although they may be subject to additional fees depending on the policies of the service providers.

Yes, we offer travel packages for people who want to travel together. Whether you're planning a family reunion, a corporate retreat, or a trip with friends, we can create a package that suits your group's needs.

We prioritise the safety of our clients. We only work with reputable service providers, and we monitor travel advisories to ensure our clients are travelling to safe destinations.

If you get sick while on your trip, you should seek medical attention immediately. If you have travel insurance, it may cover the cost of medical treatment. While on safari it may be difficult to get immediate assistance, but rest assured you are covered with evacuation insurance in Kenya.

Yes, we can create custom travel packages based on specific themes or interests. Please contact us with details of what you're looking for and we can provide a custom travel package.

We can only assist if the tickets have been booked & issued by us. We will work with the airline to arrange an alternative flight for you. If necessary, we can also assist with adjusting your other travel arrangements, however, these could be subject to costs. You would need to contact your insurance provider.

Yes, we can try to assist with arranging travel for people with special needs. Please let us know about any special requirements and we will advise how we can assist. Note there may be limitations subject to your destination.

Cotton clothing works best in Africa. During the daytime, shorts and tee shirts or polo shirts are recommended. For the evening, long-sleeved shirts/blouses and trousers/slacks are ideal. It's also advisable to bring a jacket for early morning and late afternoon game viewing drives, a hat for shade from the African sun, and a pair of sunglasses.

You will need very little spending money on most safaris as the majority of meals and activities are included in your itinerary. You only need to pay for extras like beverages, laundry, telephone calls, additional sightseeing, or deviation from the itinerary etc.

Your luggage is restricted to one bag not exceeding 15kgs and 65x46 cm. Hard Case Suitcases are unsuitable for our type of safaris and we recommend soft side duffels or rollaway bags.

The Safari Code includes respecting the privacy of the wildlife, not crowding the animals or making sudden noises or movements, not feeding the animals, keeping quiet, staying in your vehicle at all times, except at designated picnic or walking areas, keeping below the maximum speed limit (40 kph/25 mph), never driving off-road, leaving no litter and never lighting fires or discarding burning objects, and respecting the cultural heritage of Kenya. Kenyan National Parks are plastic-free zones & we recommend you carry a refillable water bottle with you.

A typical day on a safari includes early morning and evening game drives, meals at the lodge, and time to relax or participate in optional activities during the day.